PRIVACY POLICY

1. What Information We Collect
We may collect the following types of personal information:

• Identity Data: Name, date of birth, business name (if applicable)

• Contact Data: Email address, phone number, residential or business address

• Payment Data: Payment method details (processed via secure third-party platforms)

• Service Data: Appointment history, treatment preferences, consultation forms

• Account Data: Login credentials (if applicable)

• Technical Data: IP address, browser type, device information, referring URLs, location

• Marketing Preferences: Your preferences in receiving marketing communications

We do not collect sensitive information unless required for treatment safety (e.g., allergies, medical history)—and always with your consent.

2. How We Collect Information
We collect your personal information when you:

• Book an appointment or mentoring session

• Sign up to our newsletter or mailing list

• Make a purchase from our website

• Contact us directly via phone, email, or social media

• Complete intake or consent forms

• Browse our website (via cookies and analytics tools)

3. Why We Collect This Information
We use your information to:

• Confirm and manage appointments or product orders

• Provide personalised services and mentoring

• Process payments securely

• Improve our website, services, and customer experience

• Send appointment reminders, newsletters, or promotional offers (with your consent)

• Comply with legal, regulatory, or insurance requirements

4. Sharing Your Information
We do not sell your personal information. We only share it with:

• Service Providers: e.g., payment gateways, booking platforms, email marketing services

• Legal Authorities: if required by law or to protect our legal rights

• Medical/Emergency Contacts: only when necessary for your safety or care (e.g., allergic reaction during treatment)

All third-party providers are required to handle your data securely and in accordance with privacy laws.

5. Data Storage & Security
We store your data using secure platforms with industry-standard encryption and access controls.
Your information is only accessed by authorised personnel and retained only for as long as necessary to fulfill its purpose or meet legal obligations.

6. Cookies & Website Analytics
Our website uses cookies to:

• Recognise your preferences and enhance your browsing experience

• Monitor site performance via tools like Google Analytics

You can control cookies via your browser settings. Disabling cookies may affect some functionality.

7. Your Rights & Choices
You have the right to:

• Access the personal information we hold about you

• Correct inaccuracies in your data

• Withdraw consent or opt out of marketing at any time

• Request deletion of your data (subject to legal exceptions)

To exercise your rights, contact us at hello@beautyinsiders.com.au.

8. Minors’ Privacy
Our website and services are not directed at individuals under 18 without parental consent. We do not knowingly collect data from minors without verified permission.

9. International Users
If you access our services from outside Australia, you agree that your information may be processed and stored in Australia and governed by Australian law.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date. We encourage you to review it regularly.