Question 1

What is the difference between Classic, Volume, and Wispy lash extensions?

Accepted Answer

At Beauty Insiders, every lash set is customised to suit your eye shape, natural lashes, and desired style — from soft natural elegance to full textured glamour.

Modern Classic creates a clean, natural mascara-style effect
Light Volume 3D TwineLock™ offers soft fullness with a lightweight feel
Full Volume 5D TwineLock™ creates a denser, more glamorous lash look
Signature Wispy Sets deliver textured, award-winning styling inspired by modern editorial lash trends

Question 2

Which Lash Style is best for me?

Accepted Answer

The best lash style depends on your eye shape, natural lashes, lifestyle, and desired look. During your appointment, we customise your lash set to complement your features and goals.

Natural styles available for soft everyday enhancement
Wispy and volume styles available for fuller glam effects
Lash mapping customised to suit individual eye shapes
Designed to enhance your natural beauty while maintaining lash health

Question 3

What are TwineLock™ lash extensions?

Accepted Answer

TwineLock™ lash extensions are our signature pre-made volume fan system featuring innovative micro-channel technology engineered to help lock more securely onto the natural lash for improved attachment and retention.

Designed for lightweight comfort and long-lasting retention
Helps create faster, cleaner, and more symmetrical lash sets
Ideal for clients wanting soft volume without heaviness
Used in our Light Volume and Full Volume lash extension treatments

Question 4

What are Signature Wispy lash extensions?

Accepted Answer

Our Signature Wispy lash extensions are award-winning textured lash sets inspired by advanced Russian volume and editorial styling techniques. These sets combine spikes, softness, and dimension to create a more detailed and luxurious lash effect.

Inspired by Anna Malinowska’s award-winning London Lash Battle styling
Available in Light Wispy, Full Wispy, and Manga-inspired effects
Designed for clients who love textured, modern lash looks
Perfect for soft glam, strip-lash-inspired, and anime-style effects

Question 5

How long do Eyelash Extensions last?

Accepted Answer

With proper aftercare and maintenance, eyelash extensions can last several weeks. Most clients return every 3 weeks for a lash refill appointment to maintain fullness and retention.

Refill appointments help maintain balance and lash health
Retention depends on natural lash cycle and aftercare routine
Oil-free products and proper cleansing help improve longevity
Our retention-focused systems are designed for long-lasting wear

Question 6

What is included in your Korean Lash Lift treatment?

Accepted Answer

Our Korean Lash Lift treatment combines advanced lifting techniques with lash tinting and nourishing therapy to create healthier-looking lifted natural lashes.

Includes lash lift, dual lash tint, and nourishing treatment
Designed to enhance natural lashes without extensions
Helps create a lifted, darker, and more defined appearance
Ideal for clients wanting a low-maintenance beauty routine

Question 7

Are Lash Extension refills necessary?

Accepted Answer

Yes. Lash refills are recommended every 3 weeks to maintain fullness, symmetry, and overall lash appearance as your natural lashes shed naturally.

Helps keep lash sets looking fresh and balanced
Prevents gaps and uneven lash growth
Available for all Beauty Insiders lash styles
Regular maintenance supports better long-term lash retention

Question 8

What is Eyebrow Lamination?

Accepted Answer

Eyebrow lamination is a brow styling treatment designed to smooth, shape, and lift the eyebrow hairs into a fuller and more defined shape.

Uses professional ÉLAN® brow systems
Helps create a lifted, fluffy brow appearance
Ideal for sparse, uneven, or unruly brows
Results create a polished and fuller brow look

Question 9

Do you offer Eyelash Extension removal?

Accepted Answer

Yes. We offer gentle eyelash extension removal services designed to safely dissolve lash adhesive without damaging the natural lashes.

Light and medium removal options available
Professional removal helps protect natural lash health
Recommended instead of picking or pulling extensions at home
Suitable for clients wanting a fresh new set or break from lashes

Question 10

What eyebrow treatments do you offer?

Accepted Answer

Beauty Insiders offers a range of professional eyebrow treatments designed to enhance shape, definition, and symmetry.

Eyebrow tinting for darker, fuller-looking brows
Eyebrow lamination for lifted and styled brows
Eyebrow wax and threading for precise shaping
Signature brow shaping and tinting using ÉLAN® systems

Frequently asked questions